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// AI_CONSULTING — EN · REV 2026.04

We diagnose. We automate. We measure.

// three steps. 2–4 weeks. clear KPIs from day 1.

AI consulting for SMBs. We start with a free diagnosis of your processes and within two to four weeks your team is using tools designed for their day-to-day — under NDA, with real metrics and no vendor lock-in.

v2.4.1
$ folio diagnose --company "Logistics Co" --depth full
Analyzing 14 processes · 23 interviews · 47 flows documented...
PROCESS
SCORE
POTENTIAL
LEVEL
customer_support.process
0.92
HIGH
billing.process
0.85
HIGH
inventory.process
0.55
MED
internal_reports.process
0.74
HIGH
onboarding.process
0.40
MED
07
automatable processes
42%
estimated savings
3w
to first pilot
NDA in place
01 // NDA Confidential from day one

We sign an NDA and request only the access strictly required.

02 // ENG Engineering meets business

We don’t ship demos: we design flows that fit your operation.

03 // KPIs Measurable impact

Every initiative starts with KPIs, expected effort and estimated return.

04 // ADOPT Guided adoption

We train the team and tune the solution with real-world feedback.

// SECTION 02
SERVICES

What we automate.

01 // customer_support● HIGH-IMPACT

24/7 customer support agents.

They resolve tickets, route conversations and answer FAQs at human-level accuracy. Integrates with Zendesk, Intercom, HubSpot and custom stacks.

CHATBOTSTICKET_ROUTINGFAQ_KBANALYTICS
02 // document_processing● HIGH-IMPACT

Invoices, contracts, forms — processed on autopilot.

We extract, classify and validate documents automatically. Removes the admin bottleneck and frees backoffice hours.

OCRCLASSIFICATIONVALIDATION
03 // reporting● MED

Reports & analytics.

Auto-generated dashboards and alerts from your operational data.

04 // workflows● HIGH

Workflow automation.

Email triage, data ingestion, approvals, notifications.

05 // sales_ai● MED

Sales intelligence.

Lead scoring, CRM enrichment, personalized outreach.

06 // onboarding● MED

Onboarding & internal knowledge.

Internal bots, training paths and fast access to documentation.

07 // content_gen● HIGH

Content generation.

Product descriptions, emails, reports and copy at scale.

// SECTION 03 — METHOD

Three steps. zero fluff.

STEP_01WEEK 1

Process diagnosis.

We map workflows, interview the team and score each process by impact vs. effort.

  • current stack audit
  • operations interviews
  • impact/effort ranking
  • actionable report
STEP_02WEEK 2

Solution design.

Technical architecture, tools, costs and KPIs — before writing a single line of code.

  • model/stack selection
  • KPI definition
  • roadmap + estimate
  • success criteria
STEP_03WEEK 3+

Rollout & tracking.

We deploy, train and measure. We iterate until the numbers move the needle.

  • controlled pilot
  • team training
  • gradual rollout
  • KPI dashboard
// SECTION 04

Frequent questions.

SMBs and mid-market companies of 10–500 employees with repetitive operational processes — logistics, customer support, billing, reporting. Also growth-stage startups that need to scale without multiplying the team.

No. Our team handles the technical side. Your role is to know your business and goals; ours is to translate them into systems that work.

Between 2 and 4 weeks depending on scope. We prioritize fast, measurable pilots before any larger rollout.

We start with a free 30-min call. If there's a fit, we propose a plan with clear scope, timeline and pricing — no fine print.

// START

30 min. one diagnosis. no commitment.

[ EMAIL HOLA@FOLIO-INNOVA.COM → ]
NO COMMITMENT · UNDER NDA · 30 MIN